Unsere Leistungen bei diesem Case:Innovation Lab
The challenge is the digitalization in the financial sector where startups enter the market with lean business models especially for young customers.
In order to provide up-to-date tools and online services for their customers, employees need digital skills and a deeper understanding of customer needs.
- How can we develop new products to meet the needs of our customers?
- How can we identify the real needs and expectations of our young digital customers?
- How can we learn and utilize new methods like design thinking in order to develop and learn fast?
- How can we support our employees in the digital transformation?
Our range of tasks
Conception of an external innovation lab to develop new products or business models out of given structures and hierarchies.
Inhouse recruiting process to select 2 teams in a one day selection workshop
Moderating the innovation process with design thinking methodology
Integration of all management levels in the process to meet their expectations
Transfer of new products and working methods into the bank structure