Unsere Leistungen bei diesem Case:

Innovation Lab
Businesswoman leading meeting at whiteboard in open plan office

Initial Situation

The challenge is the digitalization in the financial sector where startups enter the market with lean business models especially for young customers.

In order to provide up-to-date tools and online services for their customers, employees need digital skills and a deeper understanding of customer needs.

Planning always comes before success

Key questions

  • How can we develop new products to meet the needs of our customers?
  • How can we identify the real needs and expectations of our young digital customers?
  • How can we learn and utilize new methods like design thinking in order to develop and learn fast?
  • How can we support our employees in the digital transformation?

Our range of tasks

  • Conception

    Conception of an external innovation lab to develop new products or business models out of given structures and hierarchies.

     

  • Recruiting

    Inhouse recruiting process to select 2 teams in a one day selection workshop

  • Moderating

    Moderating the innovation process with design thinking methodology

  • Management integration

    Integration of all management levels in the process to meet their expectations

  • Transfer

    Transfer of new products and working methods into the bank structure

Impessionen aus dem Workshop